Producing online content sounds an easy thing to do, but it isn’t. Particularly if you’ve had next-to-no warning that it will be needed. Sound familiar? As a library, we’re finding our way around the perils (and pleasures?) of making YouTube videos and other streaming content. This may form an important part of the library’s offer over the next few weeks or months. We’re lucky that some library services continue: there’s still access to e-books, e-audiobooks, and e-magazines for example.
Compare our situation with that of many arts organisations. Their primary purpose is to perform; take away that and they lose nearly all contact with the audience, their customers. Orchestras and other music groups in the UK run on a (comparative) shoestring. In normal times, their backroom staff have a job keeping things running smoothly. Online content and engagement can feel like a luxury to be tackled only when circumstances allow. And then the world turns upside-down. Continue reading